The Right of Consumer Cancellation



When you receive goods ordered from Airarmsspares.com ltd , and you change your mind about anything you order, you may cancel the order up to seven working days starting from the day AFTER the goods were delivered. Please note 7 working days do not include public holidays or weekends.

We will refund the price paid as soon as possible, but no later than 30 days from notification that you wish to cancel the order. This notification must be in writing, and will not be accepted in the form of a telephone call only. We will only refund the cost of the goods to you, the original carriage cost in sending the goods to you is not refundable(minimum £5).

Recovery of goods after cancellation

When you receive goods ordered from Airarmsspares.com ltd , you have a statutory right that allows you to cancel the order up to seven working days starting from the day AFTER the goods were delivered. Please note 7 working days do not include public holidays or weekends.

We will refund the price paid as soon as possible, but no later than 30 days from notification that you wish to cancel the order. This notification must be in writing, and will not be accepted in the form of a telephone call only. We will only refund the cost of the goods and not the original carriage cost.

You must return the goods toAirarmsspares.com ltd / the manufacturer , or make them freely available for collection by our appointed courier. If you do not freely return the goods, at your cost, to Airarmsspares.com ltd / the manufacturer  then we may have to deduct any reasonable costs we incur in recovering the goods from you. This will be deducted from your refund.

If you, the consumer, wishes to return goods, you will return them at your own cost, we will only refund the return carriage if the goods are faulty or are incorrect.

Where products supplied are damaged, incorrect or faulty we will either replace the item or issue a full refund within 30 days of notice. We may request goods to be returned for inspection prior to agreeing to any refund at your cost. If goods are confirmed to be faulty, damaged or incorrectly supplied we will refund any carriage costs incurred in returning the goods.

Goods Returned

If you, the consumer, wishes to return goods, you will return them at your own cost, we will only refund the return carriage if the goods are faulty or are incorrect.

Special Order Goods

If you make a special order for goods from Airarmsspares.com ltd  such as personalization of your cabinet , anything which has been altered from the original manufacturers standard original specification or  *anything that was ordered in for you personally (as in not in stock and ordered in for you at your request)* , then these goods are not covered by the RIGHT OF CONSUMER CANCELLATION.

 

*  * These items will incure a 20% restocking fee if you order them and then change your mind.